What To Avoid When Hiring An AC Repair Company | Lewisville, TX
Photo By bgblue at istock
Air conditioning systems are expensive thus you need reliable and trustworthy people working on them. Most people do not take the time to thoroughly research a prospective AC repair company. Not all AC repair companies will provide you with excellent services and affordable prices. One Hour Air Conditioning & Heating of Dallas serving Lewisville, TX would like to share some things to look out for when hiring an air conditioning repair company to make sure that you hire a company that will go the extra mile for you.
No reviews
One way to see whether or not a company provides great service is to check the reviews online. A lot of companies have reviews on their website but if it is purely good reviews then it is not a good sign. Some AC repair companies will delete the bad reviews which don’t give an accurate depiction of the quality of their services. It is best to look at reviews on a third-party website where companies cannot alter the reviews. This will give you an accurate description of what the services are like. If you cannot find any reviews then you could contact the prospective AC repair company for a list of previous clients that you could contact. This will allow you to get a good idea of the quality of service you will receive if you decide to hire them. It will save you time and frustration because you will know what type of services you could expect.
No license or insurance
An AC repair coming must have a license and you as a consumer have the right to ask for proof of their license. A license is important because it means that the company is compliant with the rules set out by the state of what is acceptable when it comes to air conditioners. If you hire an AC repair company that doesn’t have a license then you will not be guaranteed proper service and you might even lose your warranty on the air conditioner. You also do not know if the technician who will be working on your air conditioner will have the necessary experience and skills to repair your air conditioner properly. Another thing that you should check before hiring an AC company is that they have adequate insurance for their workers. If not then you could be held responsible for any injuries that might occur. You could ask for proof of their insurance policies. If they are unwilling to provide them then it is likely that they do not have insurance. One Hour Air Conditioning & Heating of Dallas is fully licensed and insured to make sure that you have the best possible experience with them.
No cost estimate
No one likes hidden costs or costs that were added to the last minute. That is why you should ask for a quote before you consider hiring an AC repair company. Most companies will do an inspection of your home and assess what the problems might be as well as the possible solutions. They will be able to come up with an estimate of how much the repairs or installation will be. This will give you a good idea of how much money you will have to spend. If a company does not carry out an inspection or doesn’t provide a detailed quote then there is a high chance that they will add extra expenses to your final bill. It is also best to get a few quotes from different companies to make sure that you find the AC company that would best suit your needs and budget.
Poor response time
An AC repair company should be quick with their responses to your queries to show that they care about you. It can be annoying to have to wait for the AC repair company to get back to you about an appointment or to send an email. If the prospective company does not provide quick feedback then it shows that they do not prioritize customer service. This will reflect in the work that the technicians do. It is important for a company to take your time into consideration since it is inconvenient to be left without a working air conditioner in the summer. You can see which company has the shortest response time while setting an appointment for an inspection or answering questions that you might have.
Negotiating Prices
In the construction industry, there are standard prices for items and services. A reliable AC repair company will not negotiate the prices so that you get a discount in order to get your business. They will charge the standard costs which will indicate that they do not cut corners when it comes to the quality of the products and service. If a company lowers its prices then it could indicate that the quality of the product could suffer. If this is the case then you will have to hire another AC repair company in the future to replace or repair the low-quality items. It is always best to get a wide range of quotes so that you can choose the correct service provider.
These are some of the red flags that you should look out for when it comes to hiring an AC repair company. There are a lot of scammers out there that would charge you an arm and a leg for mediocre work thus it is important to do enough research. One Hour Air Conditioning & Heating of Dallas Serving Lewisville, TX has excellent reviews on their website as well as third-party websites, they have short response times and they are licensed and insured. They also have a wide variety of air conditioning services to choose from.
Call One Hour Air Conditioning & Heating in Dallas serving Lewisville, TX today for your air conditioning needs.