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Is your air conditioner starting to make funny noises? Is it not blowing enough cool air? These are signs that you may need the services of a reputable AC repair company. If your unit does break down, who do you turn to in Lewisville, TX for help?
In an emergency, you will probably use your phone and search for ‘AC repairs near me.’ You have not got time to check every HVAC company on that lengthy list of internet results, so you may end up choosing the first name at the top of the list.
Let us hope that they are as good and trustworthy as One Hour Air Conditioning & Heating of Dallas serving Lewisville, TX. But before that emergency happens it would be a clever idea to do more background checks and find an AC repair company that ticks all the following boxes.
What To Look for When Selecting an AC Repair Company
How Long Have They Been in Business?
A long-standing AC repair company should have a lot of satisfied customers, or else they would not have been in business for that long. Find out how long they have been in business. A new company can still do a great job, but you may be more inclined to go with a well-established company.
Do They Hire Experienced Technicians?
Before choosing an AC repair company, consider the experience of their technicians. If they have had over thirty years of experience, they probably know all the nooks and crannies of most air conditioners.
So, the source of any problem will be detected quickly, and the job completed in a brief period. A well-established company with experienced technicians is a winning combination. One Hour has been in business since 1988 and our technicians are NATE certified, fully vetted, and submitted to thorough background checks.
Ask For References Before Your Hire Them
A reputable AC repair company should be willing to give you a few references if you ask for them. Positive experiences from others are another aid in selecting the right company for you. Another useful source of information is a trusted review website. These can also provide customers with real experiences in dealing with a specific company.
Are They Available After Hours, Weekends, and Holidays?
Your air conditioner can break down at any time of the day or night, on weekends or holidays. So, it is vital to be able to reach somebody 24/7. If the company’s working hours are 9 to 5 and they do not have any emergency contact details, then they are probably not for you if your problem arises during the middle of the night or on July fourth.
If they do provide after-hours services, then call them to check. If somebody answers and is ready to take action in your situation, then this is a good sign. The One Hour Air Conditioning team is available year-round and at all hours. We respond quickly and get to you as soon as humanly possible. Watch out for companies that respond with an answering machine or an answering service, because you may not get a callback until the next morning.
Are They Nearby to You?
In an ideal world, you want an AC repair company close to where you live. For example, One Hour Air Conditioning & Heating of Dallas, TX has technicians based all over the Lewisville area. So, you will benefit from the service of skilled technicians 24/7 and will not have to wait long for an appointment. We strive to get to our clients as fast as possible because we understand how stressful plumbing problems can be for you and your family.
Do They Have the Right Certification and Work Permits?
Any reputable AC repair company, like One Hour Air Conditioning & Heating of Dallas, will be fully licensed, bonded, and insured. They will be insured so that if a technician is injured while repairing your air conditioner, you will not be held responsible.
Unscrupulous companies will not adhere to these lofty standards. You should look for a company that has certified technicians working with them. We at One Hour have HVAC technicians who are fully licensed and insured, and we have an A+ rating with the Better Business Bureau.
Get A Price Estimate First
An emergency callout will cost more than a scheduled appointment. If your air conditioner is starting to play up, then ring a few different companies and get a quote from each of them.
Now comes the Goldilocks part. If a quote seems too high or too low, you may want to reconsider these companies. Once you have a quote, ask to get this in writing. The hard part is knowing what a fair price for the work is. If you have checked out One Hour Air Conditioning & Heating of Dallas, when you know we have a reputation for honest and fair pricing. We offer complete transparency about our pricing and timelines for completing the job.
Is the Company Easy to Deal With?
This is a hard one to quantify. It is easy to be taken in by a slick-talking salesperson, but if the people you deal with are polite, respond quickly and positively to your questions, and do not try to rush you, you are more likely to be comfortable doing business with them.
We at One Hour are happy to take the time required to explain what we are doing or going to do. We want to collaborate with you to find the best solution for your needs and your budget. We have no problem suggesting the cheapest option for you if it provides the best solution for any repair that you need. We want to establish a good relationship with you, one we hope will last for many years.
Services That We Offer
We think you would agree that One Hours ticks all those boxes listed above. We offer a comprehensive range of heating and air conditioning services, and these include:
- Emergency repairs
- AC repair and installation
- Heating services
- HVAC repair and installation
- Indoor air quality
- Thermostat repairs
- And many others
One Hour Air Conditioning & Heating of Dallas a Trusted AC Repair Company
We have been providing quality heating and air services to the people of Lewisville, TX since 1988. We have NATE-trained technicians on standby 24/7 to deliver a rapid AC repair service during those long hot Texas summers. For your safety, all our technicians must pass extensive background and drugs checks before we hire them. Whatever your air conditioner needs, call us at One Hour Air Conditioning & Heating of Dallas today for professional and affordable work. We love our community and want to be of service to all the people in the area.