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The air conditioner within your home is an expensive system and you only want a professional to work on your air conditioning unit. One Hour Air Conditioning & Heating of Dallas serving Lewisville, TX would like to share with you some red flags that you should look out for when you are looking for an AC repair company. If you are able to spot the red flags prior to hiring these contractors then you will save yourself a lot of money and frustration. The following are seven red flags that you should look out for when you are hiring an AC repair company for your home.
1. No reviews or bad reviews
As a consumer, you should read reviews of past customers to determine whether or not you will be satisfied with the AC repair company’s work. The quality of work that is described in the reviews will give you a good indication of what type of service you could expect. If a company does not have any reviews on a third-party website or on their own website then that is a good indication that they are afraid to let their customers review them because they will likely get a bad review. If there are only good reviews on the companies website and mostly negative reviews on a third-party site then the company is portraying a false sense of what their services are like. You should avoid companies like these because they are not transparent and you don’t know what you are getting yourself into. It is best to look for a company that has mostly good reviews on a third-party website since that will give you the most accurate depiction of what type of service you could expect.
2. Not understanding your needs
Your AC repair company should listen to your needs and suggest items and services that would suit those needs. You should learn more about air conditioners and the possible solutions an AC company would recommend to you. This is especially important when you are looking for a new AC repair company that you do not trust yet. You should communicate your needs to the technician. When they provide you with advice and choice, you should ask for second opinions to make sure that you are getting the same information from everyone. If there is an outlier that is telling you to do labor-intensive projects then you should stay away from them. They like finding problems where there aren’t any in order to hike up the price.
3. Not giving estimate costs prior to hiring
One Hour Air Conditioning & Heating of Dallas serving Lewisville, TX recommends that you always get a detailed quote from an AC repair company before you hire them. These quotes should be itemized and you should go over these quotes with your technician. If you don’t understand why they are charging you for something then you should ask. If they can provide you with a reasonable answer then it is likely that you need that service. However, if they give umbrella terms for the things that they will be charging you for then there is a good chance that they will increase that amount just before the work is done. You should also get quotes from three or four other contractors to compare them before you decide which AC repair company you will hire.
4. Negotiating prices
In the construction industry, there are set and standard prices for certain materials. The cost of the service is usually what fluctuates amongst different AC repair companies. If a contractor negotiates a lower price for you after you have turned them down then this is a red flag. If they are willing to give you the service and product for a reduced amount just to have you as a customer then they do not have a returning customer base. This would be due to a few reasons like poor service or poor quality of work. If you go with a service provider purely due to its low cost then you might be paying a lot more in recurring damages. You should go with a service provider that charges a fair fee and that provides good service. This will save you from having to hire an AC repair company every other month.
5. No license or insurance
Any contractor that you hire should always have a license in the field that they operate. A license ensures that their technicians are fully qualified to do the job and that they are able to follow the correct safety procedures to reduce damages and injuries. A license also gives you a guarantee that the quality of work will meet the building standards of the state. You should ask the AC repair company for their license number if it is not advertised on their website. You can check that the license is valid on third-party sites. Another important thing that contractors should have is insurance. They should have worker compensation insurance that protects their workers from the medical expenses related to injuries. If a company does not have workers’ compensation then you could be held liable for the worker’s medical expenses if they get hurt on your property. The company should also have liability insures so that their insurance company can pay you out for any damages that might occur to your property. If the company cannot provide its insurance policy then you should stay away from that company.
These above-mentioned red flags are common in the construction industry and you should do your research to avoid them. You will be able to choose better service providers when you avoid these red flags. One Hour Air Conditioning & Heating of Dallas has none of these red flags. They are fully licensed and have liability insurance. You are able to see their reviews on their website and they will listen to your needs.
Contact One Hour Air Conditioning & Heating of Dallas serving Lewisville, TX today for an appointment.